Security Premium is committed to providing agents with quality service and support allowing agents to not only make the original sale, but also properly service the account as well. Agents who finance their customers with Security Premium can rely on our flexibility and support. We welcome you to learn about our service by getting to know the individuals who make Security Premium a great service leader.
Bert founded Security Premium in 1995 and today finds himself with the good fortune of having the best team in the insurance premium financing market. Bert has over 35 years of experience in C-level executive management, real estate development, financial and operational restructuring both in direct management positions and as a consultant in the United States, Europe and Asia. Bert's entrepreneurial experience and extensive financial restructuring skills provide him with a unique set of skills to lead Security Premium in the sometimes-turbulent Florida Insurance Market.
Sussette has been working in the premium financing industry for over 30 years. She joined the SP team in 2004. Her experience and knowledge help to keep daily operations performing smoothly. Her responsibilities include writing agent checks, creating new agent profiles, general office work, and all-encompassing duties of contract maintenance. Sussette provides the best customer service around.
Jose has over 25 years of experience in the insurance industry. Joining the SP Team in 2007 as a Marketing Representative, Jose’s perseverance has helped him develop sound and lasting relationships with his agencies. He continues to pursue customer service excellence, while partnering with the independent agent to support all of their insured financing needs. Jose always strives to be his best in order to meet and surpass his customer’s need.
With over 25 years of experience in the financing industry, Yolaine joined Security Premium as a Marketing Representative in 2012. Throughout her time at SP, she has created the reputation of building strong and enduring professional relationships with her agents. This perseverance has yielded an extensive network of producing agencies, while creating a portfolio that continues to exceed her performance goals. Her motto “go the extra mile” has propelled her to customer service excellence.
Denisse started working at SP in 2014. Her responsibilities include reviewing all drafts posted to our system, preparing all accounting and banking reports and reviewing commission checks. Denisse works alongside management, while providing excellent personal service to her customers.
Stephanie has worked in the finance industry for 35 years and has been with Security Premium for 10 years. Her daily routine consists of checking contracts to ensure everything is in order, making the proper corrections to bad contracts, taking payments, and working on reinstatements. She is cross trained and offers her services to assist with any duty within the office. Her favorite part of the job has always been the customer service side. She enjoys speaking with, and more importantly, helping our customers and agents.
Susie is an International Business graduate, with experience in marketing, sales, logistics and finance. She has been working with Security Premium since September 2021 and now works as a Quote Account Executive. With her excellent people skills, proactivity, and attention to detail, she provides the best assistance for agents and insured inquiries. She is also fluent in English, Spanish, and Portuguese.
Lazara worked for a medical device company for 15 years in several areas before they closed and then she worked for a pharmaceutical company in the Quality and Documentation area. Lazara started with the Security Premium in February of 2022. Her duties include, implementing verification for the finance agreements, customer services and she is currently cross training on various additional duties. She is a quick learner and provides excellent customer service.
Ivette joined Security Premium in August 2018; she has worked in the Insurance Industry since 2006. Her extensive Insurance experience has prepared her well to meet the challenges of a Customer Service role in a professional office environment. Her goal at Security Premium is to maintain exceptional communication skills to our agents and customers. Her responsibilities include loan activation; reviewing contract details making sure the information provided is correct as part of a verification process; answering and directing phone calls with customers while aiding them with each of their individual’s needs.
Marilin has been in the Premium Finance Industry since 2019. She has extensive customer service experience and high communication skills; she brings all insureds and agents a great assistance in their inquiries and requests and creates high-quality professional relationships with them. To meet all performance goals, she works with a motivated and unique positive energy.
Goal-focused Accountant with a record of accurate reporting and budget management. Offering 10 years of experience handling all finances, Suanette has been working with Security Premium since October 2022 and is now in charge of the cancellations department. Suanette has been a great addition to our team. Her responsibilities include mailing all correspondence to insured’s, agents, and companies, entering return premium checks, processing all cancellations.
Multi-lingual, willing to go the extra mile to provide exceptional customer service; well experienced in the travel industry, always seeking new challenges and opportunities for professional growth.
PO Box 441733, Miami, FL 33144